On October 21, Moscow will host the second international conference for representatives of the hotel industry, Hospitable Business. The event will be held on the initiative and with the support of the Russian Hospitality Awards.
At the conference, leading industry experts will discuss key issues topics that concern the market.
So, Magdi Attalla, an experienced marketer, teacher and regional director of BHMS (Switzerland), will tell you, how to surprise your guests and make them fans of your brand.
Jeroen Oskam, Director of the Research Centre at the Hotel School in The Hague (Netherlands), will share secrets about how How can a modern hotel maintain its leading position in the market?
Saeed Chaarawi, a leading European sales consultant (UK), who sold the most expensive item in the history of the luxury department store Selfridges, will teach you how to sell world-class customer service.
Julia Aymonier, Chief Digital Officer at EHL (Switzerland), will talk about about the impact of artificial intelligence on the hospitality industry. The conference will also address issues of investing in next-generation digital tools and increasing customer loyalty through new technologies.
Andre Avedian, founder of ARA Design (UK), whose masterpieces are the interiors of the Hyatt, Hilton, Marriott and other chains, will answer the question of whether it is possible to create an ideal hotel interior design, and How are design and sales in the hotel sector related?
Irina and Olga Sundukovy, the creators of the Sundukovy Sisters studio, create not design projects, but experiences. At the conference, they will tell how an author's hotel or an entire chain can create a relevant, logical, appropriate and memorable interior, and Why is there self-irony in design?
Source: trn-news.ru
